Barbie Perkins-Cooper, Author

Tag: VA

  • HURRY UP AND WAIT… PLAYING THE WAITING GAME AT THE VA HOSPITAL

    HURRY UP AND WAIT… PLAYING THE WAITING GAME AT THE VA HOSPITAL


    Dearest Readers:

    Listed below is a story based on true experiences shared at the VA Hospital in Charleston, SC – March 2011. I am happy to report, these scenarios have not been experienced by my husband since that time. Now, with so many investigations ongoing regarding the Veterans Administration, I thought it appropriate to share this story again. Thankfully, after this happened, I received numerous phone calls from Ralph H. Johnson VA Hospital, apologizing. Apparently, our experience helped to open the eyes of the administration and this type of behavior is no longer tolerated. The last time I accommodated my husband at the hospital, I discovered friendly, professional and caring nurses, doctors and staff. Truly a pleasant experience. Isn’t it sad that sometimes we do tolerate this type of behavior — however, for me, when I see this behavior related to a Veteran, I choose to slip on my Julia Sugarbaker shoes and go at them — diplomatically. Let’s just say, sometimes, the power of words and body language gets the job done. I am so happy that Ralph H. Johnson VA Hospital no longer tolerates non-professional employees. Our Veterans deserve the best…after all…they went to battle for the United States of America. Thank you Veterans…for your service…and welcome Home!

    On March 30, 2011, my husband awoke to severe pain in the neck. Knowing he is a heart patient who suffered a TIA in December 2008, Phil phoned his primary care doctor at Ralph H. Johnson VA Hospital. For those who are not aware, a transient ischemic attack (TIA) is a mini-stroke. A TIA is considered a warning sign that a true stroke may be about to happen. Time is crucial to receive medical care. Phil phoned the TAPS line to make an appointment to see his primary care doctor. When the nurse at the VA hospital returned his call, he listened to the symptoms, telling my husband he would receive a return call from the doctor within twenty-four hours. “Twenty-four hours,” I replied. “If you are having a TIA there may not be 24 hours We’re going to E-R!”

    Arriving at E-R of the VA Hospital, I noticed a sign, “No cell phones permitted in this area.” I turned my cell phone off. We entered the emergency area, standing in line awaiting a simple nod from someone acknowledging our presence. We watched the employee answer the telephone, hang it up, answer another telephone, while placing it on the desk to answer her personal cell phone. Upon answering her personal cell, she motioned that she wasn’t assisting with patients and walked away. We crossed over to the other line, now filled with two people who arrived after we did. Finally we were serviced and my husband told them he was a heart patient and had a TIA in 2008. His neck was causing excruciating pain and he wanted to make certain he wasn’t having a stroke. Almost immediately, my husband’s vitals were checked. Within 30 minutes he was moved back to the E-R area, examination room 10.

    For two-and-a- half hours we sat in the room. No one came to check on his condition. In the corridor my husband listened to the nurses and assistants chattering away about their lives, partying, marriage, while answering their cell phones and surfing on the Internet. My husband is a Vietnam Veteran with PTSD so patience isn’t something he tolerates well. After waiting for such a long time, I approached these people, greeting them diplomatically. “Could you please give me an estimate of how much longer it will be before my husband sees a doctor?”

    Hannah, the young, attractive blonde dressed in orange scrubs glanced up from her laptop screen. “We have a lot of patients. Many are sicker than your husband, so we don’t know how long it will be.”

    “You do realize my husband could be having another TIA. I am certain when the doctor arrives he will recommend an X-ray, and then we’ll have to continue the wait. Strokes demand a quick response.”

    The nurse shrugged her shoulders. “We looked at his records, but I don’t know how much longer it will be.”

    “Why is it always such a long waiting game every time we come here?” I asked. “My husband could be having a stroke.”

    Recognizing I was getting nowhere, I turned back to my husband’s examination room. The nurse replied, “You can always go somewhere else…”

    I spun on my heel, approached the blonde again and replied… “That is the wrong thing to say to someone, especially a Veteran. When the USA needed them, they did not say they could go somewhere else to avoid war…How dare you say that to a veteran. Perhaps you should go somewhere else to work…”

    Arriving back at my husband’s room, I was so angry I was shaking. Within two minutes a doctor entered the room, introducing himself as Dr. Edward O’Bryan.” He examined my husband, testing his balance, doing all the necessary tests to determine he was not having a stroke. The diagnosis was neck strain. A shot was given, prescriptions written and a request for an X-ray was completed. While speaking with the doctor, I demanded to know the blonde nurse’s name. “Hannah,” was the reply. Dr. O’Bryan was 100% professional with a great bedside manner. I explained my concerns to him, along with the words expressed by the nurse. He apologized. I let him know I was taking notes, would write a letter to my Congressional Representative, and would write additional stories about this experience. He nodded. Later, I spoke with a nursing supervisor who reassured me that the nurse in question had been reprimanded.

    Isn’t it a shame that sometimes it takes a bit of assertiveness to get the necessary care at a VA Hospital. When our veterans went to war the expression, “Hurry up and wait,” became a cliché. In 2011, it is not just a cliché, but appears to be a standard operating procedure at VA Hospitals. It is a pity that veterans are treated in such a way. Whatever happened to the promises made? Our veterans fight wars to protect our freedom. I find it inconceivable that when they need a little TLC and examinations they are told to “Go somewhere else.” Our Veterans deserve better treatment and medical care. They made our country proud, not a disgrace!

    ABOUT THE AUTHOR:
    Barbie Perkins-Cooper is a freelance writer who loves the journey and exploration of hospitality, travel, and health. She works full-time as an editorial photojournalist and has published numerous articles and photographs for regional, health and beauty and travel publications, including the Travel Channel, Buick B Magazine, and many more. Barbie resides in Charleston, South Carolina with her husband, Phil and several precious pups. She is the author of Condition of Limbo and Career Diary of a Photographer. e-mail barbiepc@bellsouth.net.

  • PTSD, Lack of Medical Care, and Blue Water Navy Dioxin Exposure The Emotional Wars Necessary to Wake Up the VA


    After my marriage to a soldier, I was blissful of our future life together. Kissing him goodbye at the Charleston, South Carolina Airport I was fearful of what he would be like when he returned, or what would happen to me, if he did not make it home. Young and excited, I believed the military practiced their belief of taking care of their own. When I arrived at R&R in Hawaii, nine months after he departed, I was informed I had to attend an orientation before his arrival. I was told that he might overreact over something as silly as leaving the toilet seat up, or forgetting to place the lid back on the toothpaste. I needed to know how to respond. After all, he was in a war zone, seeing things that most Americans did not see normally, and I needed to know how to care for him. One year and five days after he left for Vietnam, I was completely surprised when no one contacted me to see how I was adjusting with my soldier husband home. Unlike Army Wives, I did not receive any type of family support. Never did either of us get a phone call or a referral to his reentry into a normal life. Never did anyone ask me how he was doing after fighting in a war zone. Our life as husband and wife finally began in Fort Gordon, GA where I witnessed flashbacks, irritability, and night rages where he choked me while shouting in Vietnamese language. When I encouraged him to get some help, his reply was an angry, “It don’t mean nothing.” Little did I know my husband was suffering with Post Traumatic Stress Disorder, along with the side effects of Agent Orange.

    Flash-forward to 2009.

    The war in Vietnam ended April 30, 1975. I remember watching the stories on the local news, while feeding our child, now three years old. My husband never expressed his feelings over the war ending. He simply rose from the table and walked away. I heard, “It don’t mean nothing,” again. Never did I understand the chill of those words until I slipped into a deep depression over the wrongs of my marriage. Suddenly it seemed my husband was an angry man. He spat off into bitter rages, shouting at me, telling me I should be ‘seen and not heard.’ He wanted me to be the happy homemaker, not the actress, singer, or writer I desired to be. I shouted at him, unable to understand why our marriage was falling apart. He blamed me – for everything. Our fights were my fault. Our finances, and our tight budget, were my fault. The car breaking down – my fault. The lack of intimacy was my fault. Defeated, I crawled into a shell. Why couldn’t my husband understand, I needed more than wife or mommy, I needed a life that was fulfilling, not just domestic. Our fights continued as he demanded that I quit work and focus only on him and our son. Defeated, I granted his wishes while the anger was brewing inside of me. In early 1980, I read an article in a magazine, describing how many Vietnam Veterans had returned to America, only to become angry. Post Traumatic Stress Disorder was the culprit and it was destroying the lives of the Vietnam Veteran. The marriages of the Vietnam era were falling apart, with only 1% surviving. We, my husband and I, were 1%, and we were crumbling.

    Post Traumatic Stress Disorder [PTSD] became a household name in the early 1980’s. As the wife of a former military man and a veteran, I was compelled to learn all I could about it. On one occasion I told my husband I suspected he had PTSD. He denied it, telling me our problems were all because of me and my independence. Yes, I was a feminist, and the longer I lived with him, the more defiant I became to make my own way. Nevertheless, I did not have the courage to end our marriage and I stayed with him because I loved him and I was afraid he would not survive without me.

    In early 2000, he met a Vietnam Veteran on the golf course. Together, they bonded as brothers. With the acceptance of their friendship, my husband has recognized the behaviors he battles daily are a reflection of Post Traumatic Stress Disorder. He met with a representative of Veterans Affairs in 2001 or 2002, and is still battling to get the benefits he was promised. PTSD is his daily battle and there are times he actually wants to run away from himself. If only the VA could live with him for one week they would understand how painful his emotional wounds are. If only the VA could hold him during the flashbacks. In many ways, my soldier husband is still in Vietnam, never to return. On one occasion my husband met with a VA rep only to be told, and I quote, “It doesn’t help your case that you are still with your first wife.” When my husband expressed his comment to me, I was outraged, wanting the name, phone number, and contact information. My husband did not share it with me, but I can certainly educate others into the scenarios I discover.

    Recently, I became involved with non-profit groups that desires to wake up Congress and fulfill the promises made to Veterans. In March 2008, my husband traveled to Columbia, SC to appeal a decision from the VA. Now, he is told his file is in Washington, still awaiting a decision. My concern is not just for my husband, but for all veterans. Just how long does it take for a veteran to get the physical, emotional, mental, and monetary care he or she needs so life can return to normalcy I recognize there is a multitude of complaints that must be addressed by Congress or the Veterans Affairs, especially in 2014 with all of the complaints finally coming to the surface. My mission is to write about these scenarios and to share with my readers. When called to duty, to service America and its freedom, our Veterans stood tall, fought the battles, and now when needing our service the most, the VA ignores, or procrastinates to service their needs. This is a disgrace to all serving in the military.

    PTSD: Post Traumatic Stress Disorder

    VA Physicians are being instructed to deny or misdiagnose PTSD, or they are simply ignoring the signs, over medicating or improperly medicating, and simply not even looking into alternative ways of dealing with PTSD. Many Veterans are left to feel as if no one cares, or no one listens to their symptoms. Instead of listening, or asking probing questions, the medical practitioner prescribes a drug and it appears that the VA has a drug for every ailment. We as Americans must take a stand to service and understand our soldiers and Veterans, not simply remove their weapons, dust them off, and refer them to another source of treatment, or someone else at the VA. We must learn to listen and stop the habit of prescribing drugs for every ailment. Veterans are not pin cushions or guinea pigs. We promised our Veterans benefits, freedom, and a better life, not simply prescribed drugs by doctors who react by overwriting prescriptions, instead of listening to their emotional ailments. Is this the way the VA strives to help our Veterans? Just simply prescribing a drug in hopes the Veteran will feel better in the morning? Post Traumatic Stress Disorder [PTSD] is described as an ‘emotional illness’ and it was not recognized as PTSD until the 1980’s when the American Psychiatric Association recognized it as such, according to the website, http://www.psychiatric-disorders.com. PTSD leaves no visible scars, only the emotional scars that will remain forever inside the mind of the war veteran. PTSD leaves a stigma attached to it. To those who do not understand this ailment, the looks, discriminations, and lack of compassion leaves the Veteran with a lack of understanding of Post Traumatic Stress Disorder and the wounds of it. While it is true, the wounds are embedded within the mind, the wounds are so obvious to those of us who love the Veteran suffering with PTSD; and we strive to do all we can to make their life more productive and pleasant. We need the VA to do the same.

    President Obama has said: “We have a sacred trust with those who wear the uniform of the United States of America, a commitment that begins with enlistment and must never end.”

    You, as Americans, and politicians of a free society, do have a moral, ethical, and Patriotic obligation to provide benefits and care, regardless of the costs involved! Our government has a moral, ethical, and Patriotic obligation to care for those who did the job others failed to do, or the many millions of Americans who chose to escape the effects, physical ailments, illnesses, and emotional wounds of war. Freedom is not free; it comes with a price tag. Veterans paid a gigantic price, emotionally, physically, and mentally. Only a war veteran can comprehend how that price was paid for in full by our military and war veterans, along with their spouses and children! The price they paid for their devotion to their freedom does not have a monetary amount and it could be considered priceless since the effects of war leave so many emotional and physical scars that cannot be repaired. The price our war veterans paid was distributed in full with blood, sweat and many tears.

    Isn’t it about time Congress, the President, and the Veterans Affairs actually stood tall and paid that bill? Isn’t it time to help our wounded warriors, including those who suffer with PTSD, lack of medical care and improperly cleaned or sterilized equipment, and Blue Water Navy Dioxin Exposure, along with the emotional scars, to be compensated? The actions of Congress and the actions and policies of the VA seem to express so loud and clear that it would have been far better had our men and women not served or died at war than to suffer the denials, the schemes, shenanigans, and the maltreatment provided by the government of the United States. Let us all make a bit of noise with our Congress and all lawmakers. Send a copy of this article to those in your community, along with those who represent your home front. Isn’t it time our Veterans were treated with respect and dignity? Isn’t it time we welcomed them home and gave them the benefits promised, without the emotional war they must battle now, just to get those benefits? The choice is yours. You must decide.

    Barbie Perkins-Cooper is an awarding winning writer who loves the journey and exploration of travel, health, and hospitality. She is the proud wife of a Vietnam Veteran and works full-time as an editorial photojournalist. She has published numerous articles and photographs for regional, health and beauty and travel publications including the Travel Channel, New York Daily News and Buick Magazine.