Sears and Their Philosophy on Customer Service…

Dearest Readers: Joy…Oh JOY! It has been three weeks in this household without a working, dependable washing machine. YES, it’s a Kenmore…LG product from Sears = DEFINITELY MY MISTAKE FOR BUYING FROM SEARS. The second time for them to return to repair the machine is this Tuesday, December 9! The first scheduled for THIS CASEContinue reading “Sears and Their Philosophy on Customer Service…”

Sears vs. Black Friday – A Comedy of Errors

Dearest Readers: Yesterday was Black Friday, normally a day I will shop for Christmas gifts in the afternoon. Never do I fight the early lines, simply because years ago, when I worked in the retail industry, I saw people losing their dignity and integrity over an item on sale. Originally on Black Friday, I doContinue reading “Sears vs. Black Friday – A Comedy of Errors”

Definitely NOT A Friday Reflection – Sears, Kenmore and HERE WE GO AGAIN…

Dearest Readers: Yes, I understand – today is Saturday, not a Friday reflection. I had every intention to write a Friday reflection yesterday, before all H— broke loose. Allow me to explain. I awoke dreading the day due to another battle with insomnia. I do believe insomnia won this week. Almost every hour I haveContinue reading “Definitely NOT A Friday Reflection – Sears, Kenmore and HERE WE GO AGAIN…”

Sears Continues To Call — Renewal of Warranty???

Dearest Readers: Those of you who read my posts on a regular basis will recall the saga of my Sears issues…remember the issues I had with getting my washing machine repaired. It took over three weeks — almost two weeks JUST to get a technician out to check it to determine I needed a computerContinue reading “Sears Continues To Call — Renewal of Warranty???”

No One to Blame But Me — At Weight Watchers

Dearest Readers: I confess, today is my weigh in day at Weight Watchers, only I am not going today. I’ve decided it is in my best interest to remain at home today — moping…groaning…arguing with myself…I’m certain you get the picture, especially IF you are working hard to lose weight. This week hasn’t been aContinue reading “No One to Blame But Me — At Weight Watchers”

Undoubtedly, the Week From Hell…

Dearest Readers: Undoubtedly, this has been the week from Hell for me, starting with my washing machine breaking last week, unable to get customer service from Sears in a timely manner – that is, until the ‘two B’s in my name’ were revealed. Isn’t it shameful that in the United State of America customer serviceContinue reading “Undoubtedly, the Week From Hell…”

The Saga of Laundry Day at Sears…

Making certain I am posting this on my site, and not Sears. After I posted on their site, they responded — almost immediately — giving me a case number, saying someone would get back with me and they reprimanded me a bit. Oh well. I shall be nice! Yes, I received a phone call aboutContinue reading “The Saga of Laundry Day at Sears…”

Don’t Buy Appliances From Sears!!!!!!!

Dearest Readers: Yes, I need to vent — BEFORE I EXPLODE! My washing machine is a Kenmore front loader. Today, it is not working at all. No power, cannot do diagnostic testing — like THEY suggested because — duh! There isn’t any power. When I phoned the service department I was told the earliest theyContinue reading “Don’t Buy Appliances From Sears!!!!!!!”

Sears — Customer Services for Appliance Repairs — NEEDS MAJOR IMPROVEMENT!

Last week, I fought with my Kenmore front load washing machine for much too long. I kept getting an “OE” error. I followed the instructions to the letter, cleaning the dust and lint from the areas suggested; nevertheless, each time I tried to use the machine it refused to drain or spin. My husband, aContinue reading “Sears — Customer Services for Appliance Repairs — NEEDS MAJOR IMPROVEMENT!”