Blue Raven Solar sent me a text prior to the November 30 scheduled date telling me we needed to reschedule our installation due to the fact Blue Raven had lost one of their teams. The earliest date to install our solar panels would be December 28, 2020. I called them, letting them know this was not acceptable. I wanted the scheduled date of November 30, not December 28.
customer service
Dearest Readers: With all that is happening within our communities, nation and the world, I had an experience with our local Walmart that really annoyed me! My husband and I drove to Walmart to get sanitizing items. I stopped one of the managers, and I describe him as a sorry manager at that! I asked …
Dearest Readers: I suppose today is a good day to complain about Fitbit. Why? Simple. Their wrist bands and other items to hold or wear the activity trackers do not hold up! The quality of the bands is cheap – to say the least, and when I phoned Fitbit to complain, I spoke to a …
Dearest Readers: Interesting thing happened yesterday at Wal Mart. The sales associate working the register was slower than a snail. It took her the bulk of five minutes (at least) just to change the register tape. After we stood in the line for a LONG…LONG time, she began to ring up our purchases. I, very …
Dearest Readers: Joy…Oh JOY! It has been three weeks in this household without a working, dependable washing machine. YES, it’s a Kenmore…LG product from Sears = DEFINITELY MY MISTAKE FOR BUYING FROM SEARS. The second time for them to return to repair the machine is this Tuesday, December 9! The first scheduled for THIS CASE …
Dearest Readers: Yes, I understand – today is Saturday, not a Friday reflection. I had every intention to write a Friday reflection yesterday, before all H— broke loose. Allow me to explain. I awoke dreading the day due to another battle with insomnia. I do believe insomnia won this week. Almost every hour I have …
Dearest Readers: Today is Sunday, November 02, 2014, a beautiful, but chilly day in Charleston, SC. Undoubtedly, this week has been a week filled with much stress, starting with last Sunday. Late that afternoon, I drove my car to dinner with my husband; I heard a distinctive ‘ding’ noticing my engine light was on. “Oh …
Dearest Readers: Those of you who read my posts on a regular basis will recall the saga of my Sears issues…remember the issues I had with getting my washing machine repaired. It took over three weeks — almost two weeks JUST to get a technician out to check it to determine I needed a computer …
Dearest Readers: Undoubtedly, this has been the week from Hell for me, starting with my washing machine breaking last week, unable to get customer service from Sears in a timely manner – that is, until the ‘two B’s in my name’ were revealed. Isn’t it shameful that in the United State of America customer service …
Making certain I am posting this on my site, and not Sears. After I posted on their site, they responded — almost immediately — giving me a case number, saying someone would get back with me and they reprimanded me a bit. Oh well. I shall be nice! Yes, I received a phone call about …
Barbie Perkins-Cooper, Author 