AT&T Still SUCKS


Hello, Readers:

Yes, it is me. Barbie Perkins-Cooper –once again stepping into the shoes of Julia Sugarbaker to inform my reading public about AT&T UVerse!

IF you are even considering ‘hooking up’ with AT&T for ‘bundling’ or UVerse think twice. I have been on the phone with them AGAIN after my landline UVerse went out again.

Now, I have an additional credit on my phone. Whoopee!

Tomorrow, dispatch is scheduled to visit my home again — oh joy — just like they were scheduled last week and failed to show because “Dispatch was cancelled since AT&T is having technical problems.” I let them know they better show this time, or they will deal with me once again, and this time — well, Hell have no fury like a woman scorned! And Yes, I have caps on in this paragraph for a reason — I am so annoyed.

How I wish my husband had not decided to switch to the ‘bundling with AT&T while I was so sick. That is something I can’t change, but I can certainly let my readers know about my experience.

Hello, AT&T — yes, this is Barbie Perkins-Cooper, reporting once again about the disservice I am getting with your new toy — UVerse! Why don’t you fix it? I am sick of calling you daily to report “my phone or Internet doesn’t work — AGAIN!

What ever happened to customer service in America? At least AT&T customer service reps handle the situation well.

Let’s just say — the Julia Sugarbaker in me kicked in again — and this time, she is ramming the newsstand just to get her point across!

I can only imagine how many landline business calls I am missing since UVerse chose to have these ridiculous problems again. This is getting to be a daily adventure for me.

Readers, stay tuned! The adventures of UVerse is coming to a city near you. Let us hope and pray you have a landline and an Internet that really works! I don’t like working or playing with ‘big boy toys,’ and that is all that UVerse is. If I had to critique it or grade it — it would get a BIG F. On a scale of 1 to 10 with ten being the absolutely worst — AT&T gets 10, and that is not good!

AT&T are you listening?

Published by barbiepc

Barbie Perkins-Cooper is a talented award-winning writer of screenplays, plays, and travel stories and she works full-time as an editorial photojournalist. Barbie has published numerous articles and award-winning photographs for regional, trade, health and beauty, hospitality and travel publications including the Travel Channel, Buick B Magazine, AAA Midwest Traveler, Kentucky Monthly, Southern Hospitality, Blue Ridge Country Magazine, Convention South and Texas Co-op Power and New York Daily News. Her passion for food and hospitality began when she worked as a communications officer, public relations officer at Johnson & Wales University in 1988. Residing in Charleston, South Carolina, Barbie is the author of Career Diary of a Photographer, and Condition of Limbo. She has written seven screenplays, and has a passion for screenwriting, hoping to see her name in the credits of a major motion picture. In September 2007, she was chosen as an approved artist for literary arts with the SC Arts Commission Arts in Education Roster of Approved Artists. Professional organizations include membership with International Food and Wine and Travel Writers Association [IFWTWA]; American Society of Journalists and Authors [ASJA]; Society of Professional Journalists, Editorialphoto.com, and South Carolina Writers Workshop [SCWW]. Visit her web site for further information and writing clips or e-mail her at barbiepc@bellsouth.net.

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