AT&T — Another No Show!!!


I suppose all of my FB friends are curious as to what happened during the ‘scheduled appointment with AT&T’ yesterday. I reported ‘the technician is scheduled to arrive between 4pm – 8pm,’ according to the text sent to my cell phone at 9:02am yesterday… Well, the plot thickens. We waited from 4-8pm… I had a headache and exhaustion from three nights of no sleep. The clock ticked away…finally at 8:15pm I simply gave up…so, AT&T STRIKES AGAIN! There were no phone calls made to us to inform us when the technician would show…No follow up…Nothing! The customer service rep is supposed to phone me today to inquire about how the repair went…I can’t wait… I shall fill his ears full with my complaints.

So, FB friends, who should I contract with to end this joke with AT&T…I’m simply tired of tolerating this form of customer service. I’ve had AT&T thru several name changes for my home phone, better known now as a landline. Let’s see, at first it was Southern Bell, then Bell South and now, AT&T… Whatever happened to customer service in America…has it been outsourced too? When they phone me today I WILL GET A CREDIT ON MY PHONE BILL, and I will not book another appointment with them. I’m tired of AT&T! It is now “America’s Terrible and Tumultuous” phone service — perhaps AT&T’s new name! Can’t wait for their phone call today! Don’t mess with me, AT&T!

Published by barbiepc

Barbie Perkins-Cooper is a talented award-winning writer of screenplays, plays, and travel stories and she works full-time as an editorial photojournalist. Barbie has published numerous articles and award-winning photographs for regional, trade, health and beauty, hospitality and travel publications including the Travel Channel, Buick B Magazine, AAA Midwest Traveler, Kentucky Monthly, Southern Hospitality, Blue Ridge Country Magazine, Convention South and Texas Co-op Power and New York Daily News. Her passion for food and hospitality began when she worked as a communications officer, public relations officer at Johnson & Wales University in 1988. Residing in Charleston, South Carolina, Barbie is the author of Career Diary of a Photographer, and Condition of Limbo. She has written seven screenplays, and has a passion for screenwriting, hoping to see her name in the credits of a major motion picture. In September 2007, she was chosen as an approved artist for literary arts with the SC Arts Commission Arts in Education Roster of Approved Artists. Professional organizations include membership with International Food and Wine and Travel Writers Association [IFWTWA]; American Society of Journalists and Authors [ASJA]; Society of Professional Journalists, Editorialphoto.com, and South Carolina Writers Workshop [SCWW]. Visit her web site for further information and writing clips or e-mail her at barbiepc@bellsouth.net.

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