Barbie Perkins-Cooper, Author

A Writer and Photojournalist's Blog


Dearest Readers: Yes. It’s true. I, along with many friends, complain about customer service in America. Years ago, when phoning a company to express a complaint, we were transferred to a department that was capable of taking care of our needs. Now, normally, when phoning, you get transferred to one department…then, another department…dare I say …

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